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We’re looking for a new member to join our Customer Committee

Clarion

If you’re a Clarion Housing resident, we want to hear from you!

Applications are now open for a new member to join our existing six members to become part of our established Customer Committee. 

We will pay you £2,500 over the course of a year for your time and commitment to helping us make a positive difference at Clarion.

As a member, you will represent communities, voice opinions and feedback on the services we run.

No previous experience or professional skill set is necessary, so everyone is encouraged to apply. All we ask for is a positive attitude to work alongside other Customer Committee members.

As a member, you’ll be expected to take part in six bi-monthly and in-person meetings a year.

The meetings will begin in January 2025 and start at 9:30am, lasting for approximately 2.5 hours.

We will provide you with the necessary technology to effectively participate in meetings and review reports.

We will also cover your costs when you have to travel for an in-person meeting, in line with Clarion’s Expenses Policy.

The role and its benefits

Our Customer Committee represents the communities we serve, and our members come from a range of diverse backgrounds.

You will be supported along the way by an experienced resident board member Chair, to ensure you succeed in the role.

This is a brilliant opportunity for your personal development and will look great on your CV.

Find out more about the Committee and the work they have already achieved.

You can also hear from current members by reading our Residents’ Annual Report.

Your commitment

  • The Customer Committee will meet in-person six times a year. You will also be required to take part in site visits, training sessions, an away day and an annual appraisal.
  • It is important you read any reports or documents sent to you before meetings, in order to take part effectively and give us your honest feedback for suggestions and improvements.
  • You should be able to develop working relationships with other Committee members and staff at Clarion.

If you are passionate, willing to speak up and want to make a difference, take a look at how to apply below.

Eligibility

  • You must be an existing resident, leaseholder or shared owner.
  • We will not be able to accept your application if you are in arrears or in breach of any part of your tenancy agreement.

For full details on the requirements of the Customer Committee, please read through our information pack.

We are Clarion

How to apply

The closing date for applications is Friday, 6 December 2024 at 5pm.

Shortlisted applicants will be contacted, and interviews will be held on Friday, 20 December 2024, so please make sure you are available.

To apply, please submit an application form.

Apply now

Please send completed forms to: boardrecruitment@clarionhg.com

If you have any questions about the role, or to request a paper copy of the application form, please email boardrecruitment@clarionhg.com or call us on 0300 500 8000.

Postal applications should be returned to:

The Governance Team

Clarion Housing Group

5th Floor, Greater London House

Hampstead Road

London

NW1 7QX

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