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Chat with us online

Our Virtual Assistant is here to help answer your questions 24/7. Our Live Chat service can put you in touch with one of our trained advisors during our opening hours.

Telephone

0300 500 8000

Our phone lines are open from 8:30am -5pm Monday to Friday (10am - 5pm on Wednesdays).

Contact Centre’s seasonal opening times

We will be operating special opening hours during the festive period:

Date Day Opening Hours
24 December Tuesday 8.30am until 1pm
25 December Wednesday Closed
26 December Thursday Closed
27 December Friday 8.30am until 5pm
28 December Saturday Closed
29 December Sunday Closed
30 December Monday 8.30am until 5pm
31 December Tuesday 8.30am until 5pm
1 January 2025 Wednesday Closed
2 January Thursday 8.30am until 5pm

Please remember, you can still manage your home 24/7, 365 days a year using your online account. This includes:

  • booking and managing repairs
  • making fast and secure payments
  • viewing your statements.

Our virtual assistant is also on hand to help answer your questions at any time. To get started, tap the speech bubble icon in the bottom right-hand of your screen.

A festive spring of holly graphic.

Our postal address

Clarion Housing Group, Reed House, Peachman Way, Broadland Business Park, Norwich, NR7 0WF.