Payments, rents and charges

Your online account is a safe and secure way to pay your rent within minutes.

Making a payment online is easy:

1. go to www.myclarionhousing.com
2. log in and you'll land on the ‘Account summary’ page
3. tap on the ‘Make a payment’ button under your current balance
4. type in the amount you want to pay and select ‘Pay now’.

And you’re all done.

Reset your online account password

For security reasons, it's a good idea to regularly update the password to your online account.

To do this:

1. log into your account
2. tap on the ‘my profile’ button
3. scroll down to ‘update password’
4. enter your current password and then your new one
5. click submit.

Please know that your new password must be at least 8 characters and contain at least one of each of the following: uppercase, lowercase, numeric and special characters.

Not all special characters work. The ones you can use are: #?!@$£%^&*-

Locked out of your account?

If you enter your password incorrectly 5 times, our system automatically locks your account. This is a data protection requirement and helps to make sure your details stay safe and secure.

Head to this web page and tap on the 'unlock your account' button: www.myclarionhousing.com/my-home/payments-rents-and-charges/clarion-online-account-guide 

You'll then be automatically guided through our two-step unlocking process. Please note, the process takes a minimum of 24 hours to complete. This can take longer if your account has been locked over a weekend.