Energy efficiency and insulation

No, we’re committed to improving the thermal insulation of our properties.   We support the outcome of the Government’s consultation on the Clean Growth Strategy, that anticipates that all fuel-poor homes will be upgraded to EPC B and C by 2030, where practical, cost-effective and affordable.

We have various contractors carrying out insulation work, depending on your location.

The work typically takes about two hours each for loft and cavity wall insulation per property. But some properties are harder to treat so may take longer.

You’ll benefit from lower heating costs and a more comfortable home all year round.

Loft water tanks and pipework will be insulated to a higher standard as part of these works, which will help prevent frozen pipes and water damage that could occur during very cold weather.
The work will also contribute to an overall saving in energy, which will help reduce greenhouse gases and climate change.

Please clear any loft space you use before the contractor arrives to allow them to undertake the work. If you’re elderly or disabled, help will be available if required – please discuss this with the surveyor at the initial inspection visit.

For cavity wall insulation work you’ll need to remove items from window sills and any pictures or ornaments hanging on outer walls (only while the work is in progress, as a safeguard against damage caused by the vibrations from drilling).

When the loft has been insulated, the insulation will be around 250mm (ten inches) thick, and the ceiling joists won’t be visible. However, for maintenance purposes, there will be a walkway to any water tank (which should be kept clear).

Generally, items shouldn’t be stored in the loft, other than empty suitcases or boxes that can be easily reached from the loft access hatch. Signs will be displayed in the loft, warning of the unsafe footing.