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Notification of a death

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If you don't have their Customer ID, don't worry, we'll still handle your enquiry.

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How are you known to the Deceased?(Required)
Have you sent us a copy of the death certificate? (Required)
How did you send the death certificate to us?

After completing this form, kindly send the death certificate by email at customerservices@clarionhg.com or by post to:

Clarion Housing Group, Reed House
Peachman Way
Broadland Business Park
Norwich, NR7 0WF.

Is there anyone still remaining in the property?

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Do any of the remaining occupants wish to take over the tenancy?

Details of the person requesting to take over the tenancy

Important information: Please send us confirmation in writing that you wish to end the deceased’s tenancy. You can send it by email at customerservices@clarionhg.com or by post to:

Clarion Housing Group, Reed House
Peachman Way
Broadland Business Park
Norwich, NR7 0WF.

The tenancy will continue for a further 4 weeks once we receive this.

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All information you provide in this form will be treated securely, confidentially and in line with data protection law. If you would like to find out more about how we process your data, you can read our Customer Privacy Notice or contact us to ask for a printed version.